Webinar: How Marketplace Products Build Customer Trust by eBay Sr PM

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Webinar: How Marketplace Products Build Customer Trust by eBay Sr PM

August 21, 2020 @ 5:00 pm - 5:30 pm EDT

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Being a Product Manager requires structured and organized thinking. Frameworks and toolkits are a handy and effective way to approach problems. Product Managers will learn about many and develop their own throughout their product careers.

Main takeaways:
– Trust is as elementary a problem for marketplace companies as is balancing Supply and Demand.
– There are two types of Trust that companies need to solve for – Intrinsic (trust in the marketplace itself) and Extrinsic (trust in the players on the marketplace).
– Companies such as Airbnb, eBay, Etsy, Uber have solved for the above two through various products and features that form the backbone of their product experiences.

Meet the Speaker: Ritwik Verma

Ritwik Verma is a Senior Product Manager at eBay with 5 + years of experience in Product. He started his professional career as a software engineer at Accenture.

View Speaker’s Full Profile (https://bit.ly/2ZPk2C8)

Get the FREE Product Book (http://bit.ly/2RLrED9)

Product School(http://bit.ly/2uQLjZK) is the global leader in Product Management training with a community of over one million product professionals. Our certificates are the most industry-recognized credentials by employers hiring product managers. All of our instructors are senior-level Product Managers working at top Silicon Valley companies including Google, Facebook, Netflix, Airbnb, PayPal, Uber, and Amazon.

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