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One of the key skills for PMs is to walk in their customers’ shoes. It’s really important to understand the journey and how your product presents itself along the way. Your whole team needs to take this into account: otherwise, you’ll be in serious trouble!
There are plenty of tools and techniques that can get you closer to understanding the customer’s mind. Find out here!

Main Takeaways:
-Why and when collect customer feedback
-Channels for collecting customer feedback
-How to Analyze feedback- Do´s and Dont´s

Meet the Speaker: Sudeeptha Jothiprakash

Sudeeptha is a result and goal-driven, passionate Principal Product Manager at Amazon Web Services (AWS).

View Speaker’s Full Profile (https://bit.ly/2UUgnVb)

Get the FREE Product Book (https://prdct.school/2N303Og) and check out our curated list of free Product Management resources here (https://prdct.school/3rEXjWt)

Product School (http://bit.ly/2TqhCZ1) is the global leader in Product Management training with a community of over one million product professionals. Our certificates are the most industry-recognized credentials by employers hiring product managers. All of our instructors are senior-level Product Managers working at top Silicon Valley companies including Google, Facebook, Netflix, Airbnb, PayPal, Uber, and Amazon.

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