If we were reviewing them as professionals, how many stars would the experts get?
Artificial intelligence, machine learning, neural networks or whatever other fancy terms industry is coming out with for what is defined as the sophisticated computer technology that is becoming widely utilized to understand and improve business and customer experiences. I assume you have heard of it before, but the way it is defined today is an area of computer science that emphasizes the creation of intelligent machines that work and react like humans.
Here are ten AI trends to be on the lookout for this year:
If you haven’t heard it before, you will be sure to see it this year. Process Intelligence allows businesses to use the information contained within their systems to create a visual model of their processes, analyze them in real-time to identify outliers and bottlenecks, and predict future outcomes to facilitate decision-making of technology investments.
As more complex digital transformation technologies are deployed, the ability to monitor operations across every facet of the organization becomes increasingly important. Individual technology systems that govern very specific functions (CRM, ERP, CMS, EHR, etc.) only provide visibility into the processes that their platform controls. None of these standalone systems can provide insight in a holistic and in-depth manner.In other cases, companies fake it until they make it, telling investors and users they have developed a scalable AI technology while secretly relying on human intelligence.
To attain this visibility, organizations will need to leverage Process Intelligence technologies that provide a comprehensive, accurate, and real-time view of all processes — across departments, functions, personnel, and even different locations. In the coming years, more businesses will realize that Process Intelligence enables organizations to better understand and more effectively manage their processes end-to-end, and these technologies will subsequently become a standard in the enterprise.
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