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Webinar: How to Talk to Customers by Google PM
October 14, 2020 @ 5:00 pm - 5:30 pm EDT
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DISCLAIMER: This event is ONLINE. The instructions to join will be sent to all registered attendees via email shortly before the event.
This talk will go over when it’s appropriate to conduct customer interviews as part of data gathering for making product decisions, how to go about selecting the right customers to talk to, and finally how to structure the conversation and what to ask during the actual conversation.Main Takeways:
Be selective about the customers you want to talk to.
Have questions start broad. Then go specific.
When talking to customers, focus on the “why”, not the “what”.
Meet the Speaker: David Li
Davis is a Product Manager who believes that customer and user experience should always be the top priority for any software product. Currently, he’s a Product Manager at Google.
View Speaker’s Full Profile (https://bit.ly/3e5JV6N)
Get the FREE Product Book (https://bit.ly/33OxZCt)
Product School (http://bit.ly/2uQLjZK) is the global leader in Product Management training with a community of over one million product professionals. Our certificates are the most industry-recognized credentials by employers hiring product managers. All of our instructors are senior-level Product Managers working at top Silicon Valley companies including Google, Facebook, Netflix, Airbnb, PayPal, Uber, and Amazon.
Event is Sponsored by:
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