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<div style=”margin-top: 20px”><div><div style=”margin:20px 10px;font-size:15px;line-height:22px;font-weight:400;text-align:left;”>This talk will go over when it’s appropriate to conduct customer interviews as part of data gathering for making product decisions, how to go about selecting the right customers to talk to, and finally how to structure the conversation and what to ask during the actual conversation.</p>Main Takeways:</p><ul><li>Be selective about the customers you want to talk to.</li><li>Have questions start broad. Then go specific.</li><li>When talking to customers, focus on the “why”, not the “what”.</li></ul>Meet the Speaker: David Li</p></div><div style=”margin:20px 0;line-height:22px;”><img src=”https://img.evbuc.com/https%3A%2F%2Fcdn.evbuc.com%2Fimages%2F103835310%2F262832883901%2F1%2Foriginal.20200617-121315?h=2000&amp;w=720&amp;auto=format%2Ccompress&amp;q=75&amp;sharp=10&amp;s=9871586bc2e3c61a8999d5213236c1f8“/></div><div style=”margin:20px 10px;font-size:15px;line-height:22px;font-weight:400;text-align:left;”>Davis is a Product Manager who believes that customer and user experience should always be the top priority for any software product. Currently, he’s a Product Manager at Google.
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