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Webinar: eCommerce: Building Payments CX by Amazon Principal PM
September 5, 2020 @ 2:30 pm - 3:00 pm EDT
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One of the key skills for PMs is to walk in their customers’ shoes. It’s really important to understand the journey and how your product presents itself along the way. Your whole team needs to take this into account: otherwise, you’ll be in serious trouble!
There are plenty of tools and techniques that can get you closer to understanding the customer’s mind. Find out here!
– What are some of the biggest problems that eCommerce companies are struggling with for payments in India, SEA, and Latin American markets?
– What are the top 3 things to take care of to get the best payment conversions on e-commerce funnels?
– What are some of the latest payment trends for customers in India and SEA markets? (UPI in India, Buy now and pay later, various wallets being launched in different markets)
Meet the Speaker: Poornima Jarajapu
Poornima Jarajapu is a Principal Product Manager at Amazon. She currently builds the payment experience for customers.
View Speaker’s Full Profile (https://bit.ly/32KwfeM)
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