Augment the ERP With NLP

An enterprise resource planning or ERP system will handle daily business activities from supply chain management to accounting.


But the paperwork and other rules surrounding these activities are often stored elsewhere. Sometimes these documents are referenced in the ERP, but there exists a need for the ERP system to handle data.

One way how an ERP system can improve is through natural language processing or NLP.

NLP is a segment of artificial intelligence where computers become capable of understanding spoken words and text in the same way humans can.

NLP is necessary for the evolution of an ERP platform. The ERP setup requires NLP to help it make more intelligent decisions while providing employees a more valuable idea of what to expect in a system.

”One way how an ERP system can improve is through natural language processing or NLP.

How NLP Is An Advancement

Forbes writes that ERP systems were essential to businesses when first introduced because they could resolve various complex workflows. ERP setups help check how workflows operate and help create plans for how operations function. AI programs often work by reviewing these workflows and planning operations based on what can work at the moment.

With this setup, the AI can gather information on purchase orders, invoices, and other documents and share that content with multiple departments.

NLP allows AI to complete large-scale reports on data, providing more information for ERP operations. It also provides a more accurate review that helps see what intentions people have for certain activities.

Employees will also feel empowered, as they will have AI on their side to help them make decisions. While the AI provides information, the employees will be the last to decide on something. The AI lets the employees figure out what they want to manage, providing a better chance for a business to grow.

The General Concept of NLP

MonkeyLearn states that natural language processing involves a computer breaking down each part of human language to figure out what someone is trying to say. The AI will use NLP to review the language structure and what meanings come in some discussions.

The NLP system uses machine learning to determine various factors:

  1. A feature extractor will analyze different words and terms that appear.
  2. Each unique text feature can include a tag description. The tag can list what something means and what features can appear.
  3. After determining the features, the AI can prepare a response to the message.
  4. The human user can add further data into the NLP algorithm for the AI to read. Additional details allow the AI to understand sentiments and confirm data based on many factors.

This practice works for ERP by allowing the AI to note the data it receives and use this to retrieve data and analyze content as necessary. Instead of having to go through several steps that can take a while to complete, the AI will instead provide immediate access to content.

What Makes NLP Convenient For ERP Purposes?

NLP allows businesses to be more proactive in handling their ERP functions. IT Convergence writes that NLP can help monitor various operations and interactions in the business and use it to provide necessary insights. It can review critical processes and equipment functions and plan preventative maintenance on all these aspects.

NLP can work through chatbots, for example. A chatbot can establish a more conversational tone because it can analyze the syntax and context of whatever someone says. The chatbot will also record user responses and other factors. The program can use this data to determine future operations while calculating unique ideas and thoughts for operational purposes.

NLP is different, as it allows AI programs to go from following comprehensive workflows to directly finding the information they require. NLP lets the AI find shortcuts to getting the answers it needs.

General Intention

There should be some intention in each action a business completes. NLP reviews language based on the purpose someone holds. NLP notes factors like the words someone uses in a statement, actions that came before or after a declaration, and how often these actions happen. The NLP setup can learn what intentions people have when preparing programs and operations, making it easier for a program to operate and stay functional.

ERP systems are easier to run when there’s a general intention available for work. The intention for operation should include understanding why something is happening and what can be done to improve a system.

Is Automation Possible?

Automation could happen when NLP is added to the ERP system, although the effort would require additional work to make it functional. SpiceWorks reports that NLP technology can learn natural aspects of human languages while understanding how the context works.

As the NLP system learns different trends and concepts, it becomes easier for the NLP design to figure out certain insights. The program can start automating options for ERP purposes by using multiple interactions and combining them with different thoughts or ideas that can work.

The ERP process becomes easier to follow when everyone understands whatever might happen through NLP support.


NLP is vital for artificial intelligence programs to use, as NLP helps improve how groups can gather data. NLP helps manage an ERP system by reducing how long it takes to collect data. NLP brings many documents together to make them easier to access while providing more intelligent reports. The system can provide various details for work and can be as comprehensive as necessary.

Businesses that want to boost their ERP operations will need to see how well NLP programs can operate. It will be essential to see how well NLP can work when managing business plans and keeping things under control.

 NLP makes it easier for businesses to grow by providing detailed information on various projects.

Apogee Suite of NLP and AI tools made by 1000ml has helped Small and Medium Businesses in several industries, large Enterprises and Government Ministries gain an understanding of the Intelligence that exists within their documents, contracts, and generally, any content.

Our toolset – Apogee, Zenith and Mensa work together to allow for:

  • Any document, contract and/or content ingested and understood
  • Document (Type) Classification
  • Content Summarization
  • Metadata (or text) Extraction
  • Table (and embedded text) Extraction
  • Conversational AI (chatbot)
    Search, Javascript SDK and API
Creating solutions specific to:
  • Document Intelligence
  • Intelligent Document Processing
  • ERP NLP Data Augmentation
  • Judicial Case Prediction Engine
  • Digital Navigation AI
  • No-configuration FAQ Bots
  • and many more

Check out our next webinar dates below to find out how 1000ml’s tool works with your organization’s systems to create opportunities for Robotic Process Automation (RPA) and automatic, self-learning data pipelines.